Module Engine Control Eec - Ford (DG9Z-12A650-ADANP)

How much is shipping?

It depends on your location, what you order, and the shipping method you choose. We offer ground shipping, second day and freight shipping.

If you're confused by a high price for a light item, consider the physical size of the item. Freight carriers utilize the greater of the actual weight or dimensional weight to calculate shipping charges. Dimensional weight is calculated as (length × width × height) / (dimensional factor).

Note: Shipping carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.

What shipping methods do you offer?

The shipping methods we offer are Ground, 2nd day and freight.

Can I pick up my order?

Absolutely. Choose Local Pick Up at check out. You can pick up an order once we notify you that it's ready at 2500 West Henrietta Rd Rochester, NY 14623. We are available 8a-4p weekdays. Saturday pickups can be arranged, but must be planned for ahead of time or your order will not be available.

Do you offer expedited shipping?

Yes, two day shipping is available. Please note that shipment dates are based on when the product arrives from the manufacturer (if not an in-stock item), not from when your order is placed.

How long does it take to process and ship my order?

In stock orders ship within 24 hours. If you place your order on a weekday after 4pm, Saturday, Sunday, or a holiday, it will be processed the next business day.

Special orders and temporarily out of stock parts may take longer. If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most orders are shipped within 2-3 business days. Orders directly from the manufacturer may take up to 5-6 business days to arrive and will shipped to you as soon as we receive them.

Q. How long does shipping take?

Depending upon your location, ground shipments usually take 2-7 days. Expedited shipping can take as little as two days. ALL ARRIVAL DATES ARE ESTIMATED, IT IS NOT A GUARANTEE.

Note: We cannot guarantee transit times for ground or expedited shipping.

Will you provide tracking information?

Absolutely. We will email you your tracking information as soon as we ship out your order. You can also choose to activate SMS notifications during checkout.

If I pay by credit card, will you charge my card once the item has shipped?

We will charge your card as soon as you finalize your order.

If I ordered a part that’s out of stock, when will it ship?

As soon as possible. We will order the item when you place your order and as soon as it arrives, we'll send it on to you. Once the special order is placed, it cannot be cancelled. In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.

Can you ship my order to multiple addresses?

Absolutely. We can accommodate shipping to multiple addresses. Just contact us and we’ll get it set up for you.

Do you ship to AK and HI??

Yes, we do ship to Alaska and Hawaii. Additional shipping charges and delays may apply.

Do you ship to APOs/FPOs?

Yes, we do ship to APOs and FPOs. Additional shipping charges and delays may apply.

Do you ship to US Territories?

Yes, we do ship to Puerto Rico and the Virgin Islands currently. Additional shipping charges and delays may apply.

Do you ship internationally?

We do not ship internationally at this time.

Do you ship to PO Boxes?

Yes, as of 4/2025 we ship to PO boxes within our shipping areas.

Do you offer COD orders?

No, we do not ship COD orders.

Do you ship hazardous items?

We can ship some hazardous items via UPS.

Do you ship oversized parts?

We do. While most large shipments will fit on UPS and FedEx trucks, some may require freight shipping. With rare exception, the shipping you pay will cover any fees. If any issue, we will reach out to you.

What happens if you ship the wrong part?

Please see the Returns page for more information

What if I never receive an order?

Check your tracking number to see if it’s been delivered. If so and you don’t have it, your package was likely protected from loss, damage, and theft through Extend. If you need to file a claim, please visit the Extend Customer Claims Portal or call the toll-free number at (877) 248-7707 between 9:00 AM and 5:00 PM CST, Monday through Friday. If you have any additional questions about Shipping Protection, please visit the Extend Shopper’s Guide

What happens if I refuse the shipment?

Please see the returns page for more information

What if my address changes before my order ships? Can I change where you send my shipment?

No problem. Please call or email us and our customer service department will help make the necessary changes you need. (Additional shipping rates may apply upon the change of delivery location).

Please note: In the unlikely event an additional charge is necessary, one our staff members will contact you, via email or phone, with an exact amount of the additional charge for your approval. This will be done prior to shipping. We will always keep charges for shipping and handling to a minimum.

Can I return a part?

Yes, as long as it’s within 30 days of receiving your order, is a returnable part, is unused in its original packaging with intact label, the original invoice and in resalable condition.

You are responsible for the return shipping costs unless the part is damaged or defective.

Note: The following items are non-returnable, except in cases of manufacturing defects or shipping damage

• Electrical Parts
• Performance Parts
• Special Order Parts
• Obsolete and Discontinued Parts
• Soft Goods such as Decals, Seat and other Covers
• Interior Trim and Panels
• Items that have been used or installed
• Items that are marked non-returnable on the item page
• Items without the original packaging
• Items with a damaged Ford label

Note: We reserve the right to refuse and return any parts that we find to have been installed or used

Return label bar codes and info must be fully scannable/readable, or your item cannot be returned. See examples below.

How do I return an item if I ordered the wrong part or don’t need it?

If your item is returnable, contact us for a return authorization number within 30 days of receipt. Once received, ship the part(s) back to us in the original, undamaged, package along with a copy of the invoice. You are responsible for the return shipping. We recommend buying insurance as we are not responsible for items lost or damaged in transit.

Once we receive and verify the condition of your part(s), we will send the new part or issue your refund, less shipping and 25% restocking fee.

Can I cancel my order after it’s been placed?

Yes, as long as it is a returnable part - see criteria at top of page. An order, or a portion of an order, may be cancelled up until the time it is shipped and is no longer in our possession. Please contact us immediately if you want to cancel.

Is there a cancellation fee?

Returnable parts are subject to a 25% cancellation fee. Only returnable parts may be cancelled.

What if you sent me the wrong part?

If we made a mistake and sent you the wrong part, contact us and we’ll start the process of getting you the correct part. The wrong part must be returned to us within 30 days and we will provide a return label.

**If you did not provide a VIN number, we are not responsible for incorrect fitment/parts. We will make one attempt to contact you for the VIN for your order. If you do not respond within 24 hours, your order will be placed and shipped upon receipt per your order. If your item is eligible for return, you will be subject to a 25% restocking fee and responsible for return shipping.**

What happens if I refuse the shipment or return something without authorization?

Do not refuse shipment or return anything without approval from a member of our team. If the item is returnable, please contact us for a return authorization. Refusing a shipment on a returnable item will result in a 25% restocking fee.

If the item is not returnable, no credit will be issued. Payment will be required to ship the item back to you after refusal. Non-returnable parts will be disposed of after 7 days if no payment received.

What if the part is defective or damaged?

If parts are defective, please contact us within 15 days of receipt to inquire about a parts warranty refund. We cannot return a defective part that has been tested, tried or installed.

How long will it take process my return and receive my refund?

Please allow 2-4 weeks for processing.

What if someone else purchased the part for me and I want to return it?

You can return the part as long as the person gives you the original invoice and it meets the above criteria.

What is a core return or core charge?

On some parts, we’re discounting the selling price on the assumption that you’re going to send us your old part. This old part is called a “core.” The core charge is something we add to the sale price of your part, then refund as soon as we get your old part. So, a $100 part with a $50 core charge will be sold to you for $150. When you send us the old core, we’ll refund you the $50 core charge.

Most cores can be returned to any local dealership or auto parts store. If you would like to return the core to us, please place your part back in the original unmarked packaging with the Ford part label intact and no writing on the packaging. The label must be scannable and in good condition as per the images above. Please include the original copy of the invoice when you ship it back.

Most cores can be returned to any dealership or auto parts store to save you on shipping and handling. If you return it to us, please note that you are responsible for shipping and we recommend insurance. We are not responsible for packages lost in transit. The return address for cores is:

Ford Parts On Sale
2452 West Henrietta Road
Rochester, NY 14623